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A Simple Key For Outsourcing vs in-house operations Singapore Unveiled

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Common cope with time (AHT) gauges how long or limited an agent spends on the customer call. The best time is a lot less than 6 minutes. Having said that, unidentified to a lot of, BPO was greatly employed for data entry tasks again in the 1980s. BPO companies provided https://damienknqtw.blogscribble.com/37718702/fascination-about-global-business-services-gbs-singapore

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