Even though Lyte was redefining the ticketing industry, it had no definite CRM process. Lyte used 12–15 different SaaS solutions throughout many departments, which led to an absence of alignment concerning teams, duplication of labor and overlapping responsibilities. It‘s crucial to to start with recognize that there is no a https://archeryghde.newsbloger.com/30197898/the-fact-about-hbs-case-study-solution-that-no-one-is-suggesting